Privacy Policy

Your privacy is our top concern. We work hard to earn and keep your trust, so we adhere to the following principles to protect your privacy:

  1. We will never rent or sell your personally identifiable information to third parties for marketing purposes
  2. We will never share your contact information with another user, without your consent.
  3. Any sensitive information that you provide will be secured with all industry standard   protocols and technology
             

Notice of all changes that materially affect ways in which your personally identifiable data may be used or shared will be posted in updates to our Privacy Policy. If you continue to use the HowDidUKnow.com service after notice of changes have been sent to you or published on our site, you agree that you have consented to the changed practices.

Please read this privacy policy to learn more about:

  • What personally identifiable information of yours is collected by HowDidUKnow.com.
  • How the information is used.
  • With whom the information may be shared. How you can access and change your Account information.
  • What security procedures are in place to protect the loss, misuse or alteration of information collected by HowDidUKnow.com.
  • How to contact us.

  If users have questions or concerns regarding this statement, you should first contact HowDidUKnow.com by email at privacy@HowDidUKnow.com.

          Information Collection

Registration. In order to become a HowDidUKnow.com user, you must first create an account on this web site. To create an account you are required to provide the following contact information: name, email address, birthday, and choose a password.

 Profile Information. Once a user, you may provide additional information in the Profile section describing your wish list, hobbies and special dates (birthday, anniversary, etc…). Providing additional information beyond what is required at registration is entirely optional, but enables you to better identify yourself and share additional information about yourself in the HowDidUKnow.com system. 

Shipping and billing addresses are also required when receiving and purchasing gift cards from HowDidUKnow.com.

Information about your Contacts. In order to invite others to connect with you directly in HowDidUKnow.com, you will enter their names and email addresses. This information will be used by HowDidUKnow.com to send your invitation including a message that you write. The names and email addresses of people that you invite will be used only to send your invitation and reminders. All information that you enter or upload about your contacts will be covered by the same terms of this privacy policy as cover your own personally identifiable information.

Cookies & Log Files. Like most web sites, HowDidUKnow.com uses cookies and web log files to track site usage. A cookie is a tiny data file which resides on your computer which allows HowDidUKnow.com to recognize you as a user when you return to our site using the same computer and web browser. Unfortunately, if your browser settings do not allow cookies, you will not be able to use our website. Like the information you enter at registration or in your Profile, cookie and log file data is used to customize your experience on the web site.

 One type of cookie, known as a “persistent” cookie, is set once you’ve logged in to your HowDidUKnow.com account. The next time you visit the HowDidUKnow.com web site, the persistent cookie will allow us to recognize you as an existing user so you will not need to log in before using the service. In order to access or change any of your private information (like a credit card number), however, you must log in securely again with your password even if your computer contains your persistent cookie. Additionally, if you log out of the HowDidUKnow.com site you will need to re-enter your password the next time you visit in order to log in to your account. Another type of cookie, called a “session” cookie, is used to identify a particular visit to the HowDidUKnow.com site. Session cookies expire after a short time or when you close your web browser.

 Due to the communications standards on the Internet, when you visit the HowDidUKnow.com web site we automatically receive the URL of the site from which you came and the site to which you are going when you leave HowDidUKnow.com. We also receive the Internet protocol (IP) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, as well as the name of your ISP. This information is used to analyze overall trends to help us improve the HowDidUKnow.com service. The linkage between your IP address and your personally identifiable information is never shared with third-parties without your permission or except when required by law.

 Children. Minors (under the age of 18) are not eligible to use our service.

Information Use. HowDidUKnow.com is an online service dedicated to making online gift card giving more convenient. The personally identifiable information you choose to provide on this site is used to help you describe yourself to other users. Other information, that does not personally identify you as an individual, is collected by HowDidUKnow.com from the site (such as, by way of example, patterns of utilization) and is exclusively owned by HowDidUKnow.com. This information can be utilized by HowDidUKnow.com in such manner as HowDidUKnow.com, in its sole discretion, deems appropriate.

HowDidUKnow.com Communications. HowDidUKnow.com will communicate with you through email and notices posted on this website. These include a series of welcome emails which help inform new users about various features of the service. Please be aware that you will always receive certain emails from HowDidUKnow.com related to the proper functioning of your account, such as email notices when another user in your network sends you an invitation to join their network or an gift. HowDidUKnow.com may send you promotional information unless you have opted out of receiving such information. If you wish to opt-out of receiving promotional emails, please send a request to customer_service@HowDidUKnow.com.

Customized Content. Information you provide at registration or in your Profile section is also used to customize your experience on the web site. For example, when you login to your account we will display personal events such as your birthday.

       Information Sharing

 Sharing Information With Third Parties. HowDidUKnow.com takes the privacy of our users very seriously. We will never sell, rent, or otherwise provide your personally identifiable information to any third parties for marketing purposes. We will only share your personally identifiable with third parties to carry out your instructions and to provide specific services. For instance, we use a credit card processing company to bill users for subscription fees. These third parties do not retain, share, or store any personally identifiable information except to provide these services and are bound by strict confidentiality agreements which limit their use of such information.

 HowDidUKnow.com offers a “public profile” setting which allows the user to make their profile viewable by anyone. Users may opt-out of this feature by selecting other privacy settings, however HowDidUKnow.com does not warrant how third-party search engines will update their cache. 

 We may provide aggregated data about the usage of our services to third-parties for such purposes as we deem, in our sole discretion, to be appropriate. We may segment our users by age, industry, geographic location. If you would like to be excluded from the aggregated research or products based upon aggregated data about our users’ activities on the site, please email customer service.

 Communications Between Users. Many emails you initiate through HowDidUKnow.com, an invitation sent to a non-user for instance, will list your name and profile picture in the header of the message.

 Legal Disclaimer. It is possible that we may need to disclose personal information when required by law. We will disclose such information wherein we have a good-faith belief that it is necessary to comply with a court order, ongoing judicial proceeding, or other legal process served on our company or to exercise our legal rights or defend against legal claims.

Accessing and Changing Your Account Information

 You can review the personal information you provided us and make any desired changes to the information, or to the settings for your HowDidUKnow.com account, at any time by logging in to your account on the HowDidUKnow.com website and editing the information on your Profile page. You can also close your account through the HowDidUKnow.com website. If you close your HowDidUKnow.com account, we will remove your name and other personally identifiable information from our publicly viewable data. We may retain certain data contributed by you if it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained data will continue to be subject to the terms of the HowDidUKnow.com Privacy Policy that you have previously agree to. To request that we close your account and remove your information from the HowDidUKnow.com service, please send your request to customer_service@HowDidUKnow.com. Please send your request using an email account that you have registered with HowDidUKnow.com under your name. You will receive a response to requests sent to customer_service@HowDidUKnow.com within three business days of our receiving it.

Security

 In order to secure your personal information, access to your data on HowDidUKnow.com is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and our web site. To protect any data you store on our servers we also regularly audit our system for possible vulnerabilities and attacks and we use a tier-one secured-access data center.

Changes to this Privacy Policy

 HowDidUKnow.com may update this privacy policy. In the event there are significant changes in the way we treat your personally identifiable information, we will display a notice on this site. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Questions or Comments

 If you have questions or comments about this privacy policy, please email us at privacy@HowDidUKnow.com or contact us at:

 HowDidUKnow.com
 Attn: Privacy Policy Issues

 PO Box 161852
 Austin, Texas 78716

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